ABOUT WFP:
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
Job Summary
- Employer: World Food Programme
- Job Type: Contract
- Location: Maseru, Lesotho
- Category: Consulting
- Closing Date: 2026-10-17
Key Responsibilities
- Participate in an inception meeting with WFP and IACoV II key stakeholders.
- Refine the methodology, workplan, and deliverables.
- Submit an inception report with a finalized approach and tools.
- Conduct desk reviews of WFP strategies, systems, evaluations, and KM initiatives.
- Map existing KM practices, workflows, communities of practice, and digital platforms.
- Conduct interviews, survey, and focus groups with WFP staff at all levels.
- Benchmark KM approaches from other UN agencies.
- Define the vision, mission, and strategic pillars of KM for WFP.
- Develop a KM operating model, including roles, responsibilities, and governance.
- Propose mechanisms for knowledge capture, synthesis, dissemination, and retention.
- Provide recommendations for technologies and digital platforms that support KM.
- Integrate cross-cutting themes including gender, inclusion, protection, innovation, digital transformation, and localization.
- Develop a detailed roadmap outlining short-, medium-, and long-term actions.
- Estimate required resources, skills, and budget.
- Develop KPIs, monitoring tools, and an evaluation framework to track progress.
- Present the draft strategy and roadmap to WFP management and capture feedback.
- Finalize the KM Strategy and accompanying documentation.
Requirements
- Advanced university degree in Knowledge Management, Information Science, Organizational Development, International Development, or related fields.
- Minimum 7-10 years of experience in developing KM strategies for international organizations, preferably within the UN system.
- Demonstrated expertise in organizational learning, change management, digital knowledge platforms, and KM governance.
- Experience conducting interviews, assessments, and participatory workshops.
- Excellent writing, facilitation, and communication skills.
How to Apply
About the Company
The World Food Programme (WFP) is an international organization within the United Nations (UN) that provides food assistance worldwide. It is the world's largest humanitarian organization and the leading provider of school meals. Founded in 1961, WFP is headquartered in Rome and has offices in 87 countries. In 2023 it supported over 152 million people, and it is present in more than 120 countries and territories.
Frequently Asked Questions
What qualifications and certifications are typically required for a Knowledge Management Consultant role in Lesotho?
Most employers require a bachelor's degree in information management, library science, communications, or a related field. A master's degree or certifications in knowledge management (such as CKM or KMI) are increasingly preferred by international organizations like WFP. Practical experience with databases, content management systems, and data visualization tools is highly valued.
What are the typical day-to-day responsibilities of a Knowledge Management Consultant?
Daily tasks include organizing and digitizing organizational knowledge, developing knowledge-sharing platforms, training staff on information systems, and creating reports or dashboards for decision-makers. You will also facilitate communities of practice and ensure lessons learned are documented and accessible. Strong coordination with program teams and external partners is essential.
How does local work culture in Lesotho affect this consulting role?
Lesotho's work culture emphasizes respect for hierarchy and relationship-building before task execution, so patience and interpersonal skills matter. Consultants often navigate between formal government protocols and informal community networks. Punctuality and professionalism are expected, especially when engaging with international organizations and donor partners.
What career progression opportunities exist for Knowledge Management Consultants in Lesotho?
With experience, you can advance to senior knowledge management roles, program management, or monitoring and evaluation positions within UN agencies or NGOs. Some consultants transition into specialized data science or information systems architecture roles. Building a regional reputation can open opportunities with SADC institutions or remote international consulting.
What typical benefits should I expect from a full-time consulting role with an organization like WFP Lesotho?
International organizations typically offer medical aid coverage, pension or provident fund contributions, and annual leave entitlements that often exceed local statutory minimums. You may also receive professional development allowances and hardship or remote location adjustments where applicable. Specific benefits vary by contract type and funding source.
How should I apply for a Knowledge Management Consultant position, and what do employers in Lesotho prioritize?
Apply through official portals like the WFP careers website or UN job boards, ensuring your CV highlights measurable achievements in knowledge systems implementation. Employers prioritize demonstrated experience with relevant technologies, strong writing skills in English, and familiarity with humanitarian or development contexts. Local candidates should emphasize community engagement experience and language skills including Sesotho.