The position will ensure that assessment products in Languages and Social Sciences meet established organisational, curriculum, technical and international quality standards. The role will also provide quality assurance support, monitoring, feedback and continuous improvement across the assessment development process.
Job Summary
- Employer: ECoL
- Job Type: Full-time
- Location: Maseru, Lesotho
- Category: Quality Assurance
- Closing Date: 2026-09-30
Key Responsibilities
- Implementing quality assurance processes to enhance the quality and validity of assessment products in Languages and Social Sciences across all levels.
- Developing, reviewing and maintaining quality assurance procedures, standards, guidelines and tools.
- Developing work plans, schedules and quality assurance targets in line with organisational priorities.
- Monitoring assessment material submissions and maintaining effective tracking systems.
- Conducting quality assurance reviews of assessment materials against approved specifications and producing submission compliance reports.
- Monitoring and evaluating assessment development processes to identify gaps, risks and opportunities for continuous improvement.
- Providing timely, constructive and evidence-based feedback to assessment developers, Revisers and Vetters.
- Analysing feedback from Revisers and Vetters and recommending improvements to assessment products and processes.
- Training and supporting Revisers and Vetters on quality assurance standards, procedures and requirements.
- Communicating and disseminating assessment standards, procedures and quality requirements to internal and external stakeholders.
- Reviewing assessment development processes to ensure alignment with the approved curriculum and assessment frameworks.
- Benchmarking assessment development and quality assurance practices against national, regional and international standards and best practices.
- Contributing to the development and review of organisational guidelines, policies and procedures relating to assessment and quality assurance.
- Preparing periodic quality assurance reports and providing recommendations to management based on findings and performance trends.
- Performing any other duties related to quality assurance and assessment development as may be assigned.
Requirements
- A Bachelor’s Degree in Education, with specialisation/majors in Languages and/or Social Sciences; and
- At least five (5) years’ relevant teaching experience.
- OR
- A Master’s Degree in Education, with specialisation in Assessment, Quality Assurance, Education and Training or a related field; and
- At least three (3) years’ relevant experience in assessment, quality assurance or a related field.
How to Apply
Address: P.O. Box 507
About the Company
Ecology is the natural science which studies the interactions between organisms and their environments. Ecology considers organisms at the community, ecosystem, and biosphere levels. Ecology overlaps with the sciences of biogeography, evolutionary biology, genetics, and ethology.
Frequently Asked Questions
What qualifications or certifications do I need to become a Quality Assurance Officer in Languages and Social Sciences at ECoL?
A bachelor's degree in Education, Linguistics, Social Sciences, or a related field is typically required. Experience in curriculum development, assessment design, or academic quality assurance is highly valued. Additional certifications in quality management or educational standards from institutions like NUL or international bodies strengthen your application.
What are the typical day-to-day responsibilities of this role?
You will review and evaluate language and social sciences curricula, assessments, and teaching materials for compliance with national and institutional standards. Regular duties include conducting audits, preparing reports for accreditation bodies, and collaborating with lecturers to improve academic quality. You may also facilitate training sessions on quality assurance processes.
How does workplace culture in Lesotho affect this position?
Lesotho's professional environment emphasizes respect for hierarchy and relationship-building, so success requires diplomatic communication with senior academics and government officials. Punctuality and formal dress codes are expected, especially when engaging with the Ministry of Education or external validators. Understanding local languages and cultural contexts is essential when evaluating social sciences content.
What career progression opportunities exist for Quality Assurance Officers in Lesotho?
With experience, you can advance to Senior QA Officer, Quality Assurance Manager, or Director of Academic Quality at tertiary institutions. Some professionals transition into policy advisory roles with the Council on Higher Education or Ministry of Education. Further studies at master's or doctoral level open doors to consultancy and regional accreditation work.
What benefits are typically offered for full-time Quality Assurance roles in Lesotho?
Standard benefits usually include annual leave of 15–21 days, paid public holidays, and contributions to the Lesotho Pension Fund. Larger institutions may offer medical aid schemes or allowances, though coverage varies significantly by employer. Always clarify benefit details during the interview process, as practices differ between public and private institutions.
How should I apply for this role and what do Lesotho employers prioritize?
Submit a detailed CV highlighting relevant experience, certified copies of qualifications, and a cover letter addressing the specific requirements. Employers prioritize demonstrated knowledge of the Lesotho Qualifications Framework, attention to detail, and evidence of report writing skills. Prepare for competency-based interviews and be ready to discuss how you have improved quality systems in previous roles.