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5 hours ago
Phelisanang Bophelong HIV/AIDS Network, hereinafter referred to as “PB”, will be delivering integrated community-based HIV, TB and Sexual and Reproductive Health services for Adolescents and Young People, Men, General Populations and populations at high risk of HIV. PB is inviting suitably qualified candidates to apply for the positions of Peer Navigators (PN) to support implementation across ten districts.
The positions will be assigned to specific population groups, namely, Adolescents and Young People (AYP), Men and General Population (MGP), and populations most at risk of HIV.
Job Summary
- Employer: Phelisanang Bophelong
- Job Type: Full-time
- Location: Maseru, Lesotho
- Category: Healthcare
- Closing Date: 2026-10-26
Key Responsibilities
- Refer and link clients to clinical, diagnostic, psychosocial and other support services, and accompany them to facilities when necessary.
- Support clients living with HIV, on TB treatment, on PrEP or taking other medication to adhere to treatment and remain in care.
- Conduct structured follow-up through telephone calls, home visits and digital communication; coordinate with healthcare providers, community organizations and social services.
- Track referral completion and follow-up outcomes, maintain confidential client files, complete MOH and programme tools, and submit daily, weekly and monthly reports.
Requirements
- Minimum COSC/LGCSE or equivalent. Additional training in community health, HIV/TB services, counselling, psychosocial support or peer education will be an added advantage.
- At least two (2) years of relevant experience supporting health programmes in community or clinical settings.
- Demonstrated experience working with the population group applied for: adolescents and young people, men and the general population, or populations most at risk of HIV.
- Experience supporting client referrals, linkage to care, treatment adherence, retention in care and follow-up of clients who have missed appointments.
- Ability to use mobile phones and basic digital tools for client follow-up and reporting.
- Willingness to undertake home visits, accompany clients to facilities and work flexible hours, including weekends when required.
- Experience working with Non-Governmental Organizations and Community-Based Organizations.
- Experience working under donor-supported projects.
- Knowledge of national HTS and TB guidelines and the ability to use MOH and programme data tools and health information systems such as DHIS2.
- Good oral and written communication, teamwork, cultural awareness and respect for diversity.
- Strong time management, attention to detail and the ability to complete tasks and reports within agreed timelines.
- Willingness to work additional hours, including weekends, when programme activities require.
How to Apply
Apply by email: humanresources.phelisanang@gmail.com
Phone: +26663947014
Phone: +26663947014
Frequently Asked Questions
What qualifications or education do I need to become a Peer Navigator at Phelisanang Bophelong?
Most employers require a minimum of COSC or LGCSE, though a certificate or diploma in social work, community health, or counseling is advantageous. Lived experience with HIV, TB, or key populations is often highly valued alongside formal training. Some organizations may require short courses in peer education or adherence counseling offered by local NGOs or the Ministry of Health.
What are the typical day-to-day responsibilities of a Peer Navigator?
You will conduct home visits to support clients with medication adherence, accompany them to health facilities, and facilitate support groups in communities. Data collection and reporting using Ministry of Health tools is essential, as is linking clients to social services and legal aid. You will also conduct community sensitization and stigma reduction activities.
How does the work culture and employer expectations differ in Lesotho compared to other countries?
Employers expect strong community networks and respect for local chiefs and traditional leaders when entering villages. Punctuality is valued, but flexibility is required due to terrain and weather challenges in mountainous areas. Building trust through patience and consistent follow-up is prioritized over rapid outcomes.
What career progression opportunities exist for Peer Navigators in Lesotho's healthcare sector?
With experience, you can advance to Senior Peer Navigator, Program Officer, or Community Coordinator roles within NGOs. Further studies in public health or social work can open doors to monitoring and evaluation or program management positions. Some transition into government health inspector or adherence counselor roles within the Ministry of Health.
What benefits are typically offered for Peer Navigator positions in Lesotho?
Benefits vary by employer but commonly include paid annual leave, sick leave, and sometimes medical aid or health insurance. Pension contributions through the Lesotho National Pension Fund may be offered by larger NGOs. Transport allowances or motorbike provision for fieldwork are frequent in rural postings.
How should I apply and what do employers look for in candidates?
Apply directly to organizations like Phelisanang Bophelong or through local job boards and Ministry of Health announcements. Employers prioritize candidates with strong interpersonal skills, local language fluency, and demonstrated commitment to community work. Include references from community leaders or previous volunteer work, and be prepared for practical assessments during interviews.