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12 hours ago
LESANA FINANCIAL SERVICES is seeking to appoint a Sales Consultant for its Maseru Central Branch and Thaba-Tseka Branch. The successful candidate will be responsible for achieving branch sales budgets, managing client inquiries, processing loan applications, and ensuring high levels of customer service in line with management expectations.
Job Summary
- Employer: LESANA FINANCIAL SERVICES
- Job Type: Full-time
- Location: Maseru, Lesotho
- Category: Sales
- Salary: An annual cost to company remuneration package, which will be commensurate with the technical skills and experience of the successful candidate.
- Closing Date: 2026-10-10
Key Responsibilities
- Achieve 100% of the branch sales budgets as provided from time to time.
- Achieve 100% of the product split as provided from time to time.
- Attend to all incoming client new business enquiries and advise clients on the most appropriate product suitable for their needs.
- Capture all loan applications, maintaining accuracy in screening these loan applications for credibility to minimize the chance of fraudulent applications.
- Attend to all client queries, irrespective of nature and keep documentary records of same.
- Assist with daily updating of the New Business Control Register.
- Ensure high levels of service to customers, in line with management expectations as will be expressed from time to time.
- Manage and oversee company assets in your custody and ensure updated fixed asset registers at all times.
- Manage branch petty cash in line with the relevant SOPs.
- Manage activities of Agents in your region and ensure that branch targets are achieved. Also manage Lead Generators and assist them
Requirements
- A relevant tertiary qualification is preferable.
- The company will only look at candidates who have no less than THREE years related work experience in a high performance sales environment.
- Previous experience within the financial services or insurance sector is essential.
- Previous experience within the Microfinance sector will be advantageous.
- Previous sales and/or new business development experience is essential.
- A strong analytical ability is a requirement of the role.
- A strong command of English, both written and verbal is a requirement of the role.
Salary
An annual cost to company remuneration package, which will be commensurate with the technical skills and experience of the successful candidate.
How to Apply
Apply by email: careers@lesana.co.ls
Frequently Asked Questions
What qualifications or education do I need to become a Sales Consultant at a financial services company in Lesotho?
Most employers require a minimum of a COSC or LGCSE certificate, though a diploma or degree in Business, Marketing, or Finance is advantageous. Relevant certifications like the Lesotho Institute of Bankers (LIB) courses or insurance licensing through the Central Bank of Lesotho strengthen your application. Prior sales experience, even in retail or informal trading, is often valued highly.
What are the typical day-to-day responsibilities of a Sales Consultant at LESANA FINANCIAL SERVICES?
You will identify and approach potential clients, explain financial products like loans or insurance, and complete application paperwork. Daily tasks include meeting sales targets, following up with leads, and maintaining accurate client records. Building trust through face-to-face meetings and phone calls is central to the role.
How does the work culture and employer expectations differ for sales roles in Lesotho compared to other countries?
Lesotho employers emphasize personal relationships and community reputation, so networking and local language skills in Sesotho are essential. Punctuality and respectful communication are expected, though flexibility around family and cultural obligations is often understood. Sales targets are common, but employers may provide more mentorship and gradual target increases compared to high-pressure international environments.
What career progression opportunities exist for Sales Consultants in Lesotho's financial services sector?
Strong performers typically advance to Senior Sales Consultant, Team Leader, or Branch Manager roles within three to five years. Some transition into specialized areas like credit analysis, product development, or training and development. Continuous professional development through LIB or regional banking institutes supports long-term growth.
What benefits should I expect as a full-time Sales Consultant in Lesotho?
Standard benefits often include annual leave of 12 to 21 days, paid public holidays, and contributions to the Lesotho National Pension Fund. Larger employers may offer medical aid schemes or funeral cover, though this varies significantly by company size and sector. Commission or performance bonuses commonly supplement base pay in sales roles.
How should I apply for a Sales Consultant position, and what do Lesotho employers look for in candidates?
Submit a concise CV with a cover letter highlighting measurable achievements, even from informal work, and references from previous supervisors or community leaders. Employers prioritize honesty, resilience, and demonstrated ability to meet targets under pressure. Prepare for practical assessments like mock sales pitches and ensure your documents are certified if requested.