Sales Person x2 at TWGI
Company: TWGI

TWGI

SALES PERSON ×2

Job Summary

Employer: TWGI
Job Type: Full-time
Location: Maseru, Lesotho
Category: Sales
Closing Date: 2026-10-12

Key Responsibilities

Welcome and assist customers.
Explain products and make recommendations.
Process sales and payments.
Meet or exceed sales targets.
Keep shelves and displays neat and well stocked.
Handle customer questions and complaints professionally.
Receive and check stock.
Maintain a clean and organised store.

Requirements

High school certificate / Grade 12 or equivalent.
Previous retail or sales experience is an advantage.
Good communication and interpersonal skills.
Ability to assist customers and understand their needs.
Ability to work toward sales targets.
Basic cash-handling skills.
Basic computer/POS (point-of-sale) skills.
Good personal presentation and customer service.
Ability to work shifts, weekends and public holidays.
Reliable, energetic and able to work as part of a team.

How to Apply

Apply by email: sales3@twgi.co.ls

Frequently Asked Questions

What qualifications or education do I need to become a sales person in Lesotho?

Most employers require a minimum of a COSC or LGCSE certificate, though a diploma or degree in business, marketing, or commerce is advantageous. Strong communication skills in both Sesotho and English are essential for dealing with local and regional clients. Previous retail or customer service experience can substitute for formal qualifications in many cases.

What are the typical day-to-day responsibilities of a sales person in Lesotho?

Daily tasks include greeting customers, demonstrating products, processing cash and card payments, and maintaining stock displays. You will also handle customer complaints, track inventory, and meet weekly sales targets set by management. Some roles require traveling to rural areas or attending trade fairs in Maseru and other districts.

How does the work culture and employer expectations differ in Lesotho compared to neighboring countries?

Lesotho employers often emphasize respect for hierarchy and punctuality, with formal greetings being important in workplace interactions. Many businesses operate six days a week, with shorter hours on Saturdays. Building personal relationships with customers is valued more than aggressive selling tactics common in South Africa.

What career progression opportunities exist for sales persons in Lesotho?

With strong performance, you can advance to senior sales representative, team leader, or branch supervisor within two to five years. Some professionals transition into sales management, regional coordination, or start their own trading businesses. Larger companies and NGOs in Maseru sometimes offer structured training programs for high performers.

What benefits are typically offered to sales persons by employers in Lesotho?

Benefits vary significantly by employer size and sector, with larger companies more likely to offer medical aid and pension contributions. Annual leave typically ranges from fifteen to twenty-one days depending on tenure and company policy. Commission structures and performance bonuses are common in retail and telecommunications sales roles.

How should I apply for sales positions in Lesotho, and what do employers prioritize in candidates?

Submit a concise CV with a cover letter in English, highlighting any customer-facing experience and local language proficiency. Employers prioritize reliability, honesty regarding cash handling, and demonstrated ability to work under pressure. Networking through personal contacts and checking listings at the Ministry of Labour and Employment offices in Maseru can improve your chances.