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7 hours ago
KENNIES RESTAURANT
Waitresses x2
Job Summary:
The waitress is responsible for ensuring customers receive excellent dining services by taking orders, serving meals, and maintaining a clean dining area.
Waitresses x2
Job Summary:
The waitress is responsible for ensuring customers receive excellent dining services by taking orders, serving meals, and maintaining a clean dining area.
Job Summary
- Employer: KENNIES RESTAURANT
- Job Type: Full-time
- Location: Maseru, Lesotho
- Category: Hospitality
- Closing Date: 2026-09-30
Key Responsibilities
- Ensure customer satisfaction throughout service
- Clean and reset dining tables
- Serve meals and drinks efficiently
- Handle billing and payments
- Follow restaurant hygiene and service standards
Requirements
- Strong customer skill
- Good communication skills
- Ability to multitask
- Friendly and professional attitude
- Ability to work in a team environment
- Applicants must be citizens of Botha-Bothe
How to Apply
Apply by email: raltumetsemabote@gmail.com
Frequently Asked Questions
What qualifications or experience do I need to apply for a waitress position at a restaurant in Lesotho?
Most restaurants in Lesotho require a minimum of a Junior Certificate or equivalent, though a COSC or LGCSE is preferred. Previous experience in hospitality is advantageous but not always mandatory, as many employers provide on-the-job training. A short course in food handling or customer service from institutions like Lerotholi Polytechnic can strengthen your application.
What are the typical day-to-day responsibilities of a waitress in Lesotho?
Daily tasks include greeting and seating customers, taking orders accurately, serving food and beverages, and handling cash or card payments. You will also be expected to maintain cleanliness of dining areas, restock supplies, and assist with closing duties. Strong communication in Sesotho and English is essential for serving diverse customers.
How is the work culture and what expectations do employers have for waitresses in Lesotho?
Lesotho's hospitality sector values punctuality, respectfulness, and a strong work ethic, with shifts often including weekends and public holidays. Employers expect staff to be presentable, polite, and able to work under pressure during busy periods. Teamwork is highly valued, and senior staff typically mentor newer employees.
What benefits can I expect as a waitress in Lesotho, and is the pay fixed or based on tips?
Benefits vary by employer but may include paid annual leave, meals during shifts, and occasionally transport allowances. Medical aid and formal pension schemes are less common in smaller establishments but may be offered by larger restaurant groups. Base pay varies by employer and experience, with tips sometimes supplementing income depending on the venue.
What career progression opportunities exist for waitresses in Lesotho's hospitality industry?
With experience, waitresses can advance to senior server, head waitress, or shift supervisor roles. Further progression may lead to restaurant management positions or opportunities in hotel food and beverage departments. Some individuals use their experience to open their own catering businesses or pursue formal hospitality qualifications for broader career options.
How should I apply for a waitress position, and what do Lesotho employers look for in applications?
Submit a concise CV highlighting any customer service experience, along with a brief cover letter, either in person or via email if specified. Employers look for neat presentation, clear handwriting or typed documents, and references from previous employers or community leaders. Dress professionally when dropping off applications, as first impressions carry significant weight in Lesotho's hospitality hiring practices.